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We are hiring! Production Team Member & Coffee Educator

We Are Hiring!


Production Team Member & Coffee Educator

The production team member works with our production and sensory teams to deliver amazing coffees to our customers. This detail-orientated, hard-working and positive team member is an anchor for our company, ensuring the great coffees we source see their full potential all along the supply chain from roast to delivery. This is a great opportunity for the right applicant to expand their industry knowledge and learn the operations of a coffee roastery known nationwide for quality. Your job responsibilities will include (but are not limited to): coffee production-including labeling, packaging, and packing; internet order fulfillment; general warehouse cleaning/maintenance; additional event planning/execution; coffee education; assisting with coffee cuppings/brew classes; customer service; and office support. This position is independent in developing and executing events, educational opportunities, and additional projects.

Key Responsibilities:

  • Accurately and efficiently learn to blend, grind, pack, label, and heat-seal coffee bags.
  • Accurately process a large volume of internet product orders with accuracy.
  • Work with our roaster to write and perform roast schedule and profile coffees. Work with our sensory team to cup new and existing coffees.
  • Complete general warehouse cleaning duties.
  • Deliver coffee within the Madison area.
  • Provide customer service support.
  • Assist with events including public cuppings, brew classes, and wholesale education.

Skills & Qualifications:

  • Specialty Coffee experience preferred. You are familiar with the specialty coffee industry and passionate about learning more. (Will train the right individual.)
  • You are self-motivated, detail-orientated, hard-working with an exceptional work ethic.
  • Team player. Must have ability to identify tasks to complete and willingness to contribute what is needed for the team. Must be positive and energetic.
  • Passionate about all things coffee. You are familiar with manual brewing, espresso extraction and tasting coffee and passionate about learning more.
  • Demonstrates winning social customer service techniques including patience, empathy, advocacy, conflict resolution, general likability, and engagement skills.
  • Computer-proficient and can accurately navigate various software platforms.
  • Ideas Originator. You have the desire and capacity to bring ideas to the table. We are continuously growing and looking for ways to make JBC even better.
  • Able to lift 80lbs-100lbs.
  • Must have a valid driver’s license and be comfortable driving a cargo van.

Position is salaried and full-time Monday-Friday (typically). There will, however, be a few Saturday/weekend events and schedule must be flexible to accommodate this. (Sat hours are accumulated for days off during the week on non-production days.) Light travel possible.

Compensation: DOE

Please email with a cover letter detailing why you are interested in this job, your relevant work/life experience, and your connection with coffee/the coffee industry. Please also include a resume and references.