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My coffee has been marked delivered but I did not receive it. What should I do?

If your coffee was marked delivered according to your tracking information and it is still the same date that the postal service indicates it was delivered, we recommend waiting a day. Sometimes a postage carrier will mark a package delivered but it won’t actually arrive until the next day. If it is the next day and you still don’t have your package, please check with your neighbors, apartment front desk, etc and/or your post office. If you still do not receive your package after several days, please contact us and we will help send a replacement.

Please note. We do not have any more information than you do with access to your tracking number. Once we hand a package off to USPS, UPS, or DHL it is in their hands and you have all the same information we have.